Mayfair Facility Services Inc., operating as Mayfair Maintenance Group (“Mayfair”, “we”), respects your privacy. This policy explains what personal information we collect through mayfairfacility.com, why we collect it, and how we look after it. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
When you arrange a walkthrough, we ask about your space (the type of site, its approximate size, how often you would like cleaning, any additional services, and its town or city) and how to reach you (your name, company, role, email, phone number, a preferred start date, anything else you choose to tell us, how you heard about us, and, if you were introduced, the name of the person who referred you). If you choose a time, we also record the walkthrough you booked.
When you apply to join us, we ask for your name, phone number, email, and town; whether you are interested in part-time employment or subcontracting; your availability; whether you have your own transportation, are legally able to work in Canada, or are applying with a partner; a short note about any cleaning experience; and, for subcontractors, your business name and whether you carry your own supplies, liability insurance, and WSIB coverage or a clearance certificate. We do not ask for your Social Insurance Number, identity documents, or a resume through this website.
When you visit the site, we may collect standard technical information, such as the pages you view, your browser and device type, and an approximate location derived from your IP address, to understand how the site is used and to keep it secure.
How we use it
- To respond to your walkthrough request, visit your space, and prepare your written proposal.
- To consider your application and contact you about working with us.
- To thank the person who introduced a business to us, where our introductions program applies.
- To understand and improve how the website works.
- To protect our forms from spam and misuse.
We do not sell your personal information, and we do not use it for any purpose you would not reasonably expect.
Cookies and analytics
The site uses Google Analytics to count visits and see which pages are useful. Google Analytics uses cookies and similar technology. You can block or delete cookies in your browser settings, or install Google’s opt-out add-on, and the site will continue to work. While you fill in a form, your answers are kept only in your own browser, for that visit, so you can pick up where you left off; they are cleared when you close the tab.
How long we keep it
We keep walkthrough requests and applications for as long as we need them to respond, to serve you as a client, or to consider you for work, and as required for our business and legal records. When we no longer need it, we delete or anonymize it.
Keeping it safe
We use reasonable safeguards to protect your information, and we limit access to the people who need it to do their work.
Your choices
You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our using it, subject to legal and contractual limits. To do so, or with any question about this policy, contact us at info@mayfairfacility.com or 416-841-0336.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.